Terms & Conditions

Speedex would not be responsible, in any circumstances, for any loss, damages, etc. that may be incurred/ suffered by you if the information provided by you in the Online Booking of Speedex products turns out to be inaccurate/ incorrect. If you have booked a product from our site and cancel on the same day of purchase then amount will be refunded within 30 days.In this case you fail to do it cancellation within the time frame then charges as per the policy would apply. However, you can claim your refund as our cancellation policy only for products which falls under this category. Our refund structure may vary according to the tours. So please confirm the policy for that particular tour via mail. No verbal communication will be considered for refund. Same day of product purchase cancellation : 100% refund  More than 1 days of cancellation : 50% refund

Refund & Claim Policy

Once the order is confirmed, payment is non-refundable.
No refunds or claims will be accepted if the product has been used or if any materials or substances have been added to it.
In the event of a defect such as leakage, the issue must be reported on the same day of delivery.
Claims will only be considered if the product is unused and in its original condition at the time of reporting.

REFUND

7 days from the original date of purchase only refund is possible in case of damage from company side. All such refund requests shall have your name, order confirmation number, and must be accompanied by (i) written documentation outlining the reason for such refund request and (ii) photographic evidence of such damaged or defective Products. Further, to be eligible for a refund, your ordered Products must be unused and in the same condition that you received them. The Products must also be in the original packaging.

For any return or refund request, it is essential to adhere to the following procedure:

Unboxing Video: Upon receiving your order, kindly create a video while unboxing the product.
Timely Reporting: It is imperative that you report any defects or issues with the product on the same day (12 hours) of receiving your order.
No refunds for water-used products.
No warranty for damaged, dented, etc., products.

Please note that if you provide the unboxing video after the 12-hour timeframe, your refund or return request will not be considered valid. Your prompt attention to this process is greatly appreciated. You can Contact Us at
• Call Us : +91 96505 80147
• WhatsApp : +91 96505 83368
• E-mail : support@speedexind.comRefund & Claim Policy

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