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Privacy Policy

This privacy statement explains how (the “Site”) collects, uses, and shares your personal details when you visit or shop there.

Personal information we collect :

We automatically gather certain information about your device when you access the Site, including data about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Along with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site. We term this automatically gathered data “Device Information.”

We manage Device Information using the following technologies:

  • Data files known as “cookies” are saved to your computer system or device and frequently have an unnamed unique identification. Visit for more details on cookies and instructions on how to disable them.
  • “Log files” are used to record activity on the Site and gather information such as your IP address, browser type, ISP, referring/exit pages, and date/time periods.
  • Web beacons, tags, and pixels are all types of electronic data that are used to store information about your usage of the Site.

Furthermore, when you make a purchase through the Site or attempt to make a purchase through the Website. We also gather data from you, like your name, billing address, shipping address, payment details (including credit card numbers), email address, and mobile number. This data is what we call “Order Information.”

“By using our website, you (the visitor) consent to letting third parties use your IP address to locate you and convert your currency. Also, you accept your browser saving that currency in a session cookie (a temporary cookie that gets automatically terminated when you close your browser). This is done so that the selected currency will be chosen and constant when you browse our website and the pricing can be converted to your (the visitor’s) local currency.”


As part of the buying and selling process when you buy something from our shop, we gather the personal data you provide to us, such as your name, address, and email address.

We also immediately receive your computer’s internet protocol (IP) address when you browse our store, which gives us knowledge about your operating system and browser.

In general, we use the Order Information that we gather to complete any orders completed through the Site (which includes handling your payment data, setting up delivery, and sending you bills and/or purchase confirmations). 

  • In addition, we converse with you using your order information.
  • Screening our orders for potential risk or fraud
  • Sending you information or advertisements about our goods or services when it is consistent with the preferences you have expressed with us.

Email marketing, if any:

We might inform you about our shop, new products, and other updates if you give us permission to do so.


How will you get my consent?

We assume that you understand and agree that we may collect and use your personal information to complete that specific transaction, verify your credit card, process an order, make delivery arrangements, or handle returns.

If we need your personal information for a secondary purpose such as marketing we will either formally request your express approval or give you the choice to decline.

How can I withdraw my consent?

If, after deciding to proceed, you change your mind, you may opt out of further information collection, use, or disclosure by contacting us at or mailing us a letter.

Sharing your personal information

In order to use your personal information as previously mentioned, we divulge it to third parties. You may learn more about how Big Rock uses your Personal Information here: In order to better understand how our users interact with the website, we also use Google Analytics. You can learn more about how Google uses your personal information here. You can also opt out of Google Analytics here:

Finally, we may even share your Personal Information to meet applicable laws and rules, to respond to a summons, search warrant, or another lawful request for data we receive, or to otherwise protect our rights.

Disclosure :

If you violate our Terms of Service or if we are obliged by law to do so, we may share your private information.

Third-party Services

In general, the third-party providers we work with will only gather, use, and disclose your information as much as is necessary for them to carry out the tasks we’ve hired them to do. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy rules with regard to the data we are compelled to send to them for your purchase-related transactions.

To further understand how these providers will treat your personal information, we advise you to read their privacy policies for each of these services. Keep in mind that some providers may be situated in or have facilities situated in jurisdictions other than either you or us. Your information may become governed by the laws of the jurisdiction(s) in which the third-party service provider or its facilities are situated if you decide to move forward with a transaction that involves their services.

You are no longer subject to this Privacy Policy or the Terms of Service of our website after you leave our store’s website or are transferred to a third-party website or application.


Links on our store may take you away from our website when you click on them. You should read the privacy policies of other websites because we are not liable for their data collection activities.

 Security :

We follow industry best practices and take reasonable efforts to prevent your personal information from being improperly lost, misused, accessed, disclosed, altered, or destroyed.

Your credit card details are protected using secure socket layer technology (SSL) and saved with an AES-256 encryption if you provide us with that information. Although there is no 100% secure way of electronic transmission or storage, we adhere to all PCI-DSS criteria and adopt other generally recognised industry standards.

Behavioral advertising

As previously mentioned, we use your Personal Information to send you marketing communications or advertising that we think will be of interest to you. See the Network Advertising Initiative’s (“NAI”) informative page for additional details on how targeted advertising functions.

With the links below, you can choose not to get targeted advertising:

  •  Facebook:
  • Google:
  • Bing:


Please check this policy often as we retain the right to change it at any moment. Modifications and clarifications will be effective right away once they are posted online. 

If we make any significant changes to this policy, we will let you know here so that you are aware of what data we collect, how we use it, and, if applicable, under what conditions we use and/or disclose it. Your information may be given to the new owners of our store if we are bought out by or combined with another business so that we can continue to sell you goods.

Contact us

For more details about our privacy practices, if you have queries, or if you would like to make a complaint, please contact us by e‑mail at